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University of Bridgeport Textbooks > Total Quality Management

Total Quality Management



Publisher:John Wiley & Sons Canada, Limited

Authors:Arnold Weimerskirch, Stephen George

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Total Quality Management Description

Creating a "best practices" guide which explains how to incorporate quality systems into any company, this text tackles the problems of improving profitability, managing people, helping customers, developing a strategic plan and designing quality into products, services and processes. The "Portable MBA" series has been developed to cover the range of business functions in a typical MBA course. Each book offers practical, readable overviews of insights and information needed for the MBA programmes.

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