Hi! I'm Craig. I graduated from Sacred Heart University in Fairfield CT in 1998 with a degree in Graphic Design. I switched gears a little and went into IT Support roles. I have worked for marketing agencies, news papers, pharmaceutical company and even at Apple! One key responsibly in each of those roles as been teaching people how to use their Mac, their iPhone or their iPad. These interactions were all done on a one to one level and that has given me the experience I need to relate to peop...