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Customer Service Representative work from home

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Angela Maine


We are looking for Customer Service Representatives to provide customer support for some of the world's best brands, like Airbnb, Instacart, Under Armour, Groupon and more. You will deliver engaging, personalized experiences based on individual customer needs. This position is virtual and requires a home office setting that is noise and distraction-free.Role & responsibilitiesReceive and process chats, calls and/or emails to answer customer questions, address their concerns and help them with a particular product or serviceCommunicate clearly and effectively to resolve customer issue quickly and ensure satisfactionHandle between 20-25 contacts per dayDocument and maintain records of customer interactionsQualifications & experienceBe creative, adaptive and eager to learn new skillsAbility to self-manage and work independently in a fast-paced and highly-demanding environmentAbility to speak and write clearly and accuratelyCustomer service experience preferred18+ years of ageHigh school diploma (higher education preferred)Background check and drug screening may be required

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